Status Distribution (open tickets)
Bug Category (open tickets)
All Tickets
| Key | Summary | Status | Priority | Severity | Bug Category | Squad | Responsible | Assignee | Age | In Status | Complete |
|---|
Most Commonly Missing Fields
Completeness Distribution
How many tickets fall into each completeness band (%)
Tickets with Missing Fields
| Key | Summary | Status | Squad | Responsible | Complete % | Missing Fields |
|---|
Open Tickets by Assignee
Open Tickets by Responsible
Open Tickets by Applicable Squad
Open Tickets by Squad Lead
Tickets Reported By
Open Tickets by Technical Classification
Complexity score = comments + (status changes × 2).
High scores flag tickets that needed the most back-and-forth — useful for spotting unclear processes or systemic issues.
Top 30 Most Complex Tickets
| # | Key | Summary | Status | Squad | Responsible | Comments | Status Changes | Score | Bar |
|---|
SLA Thresholds (hours since ticket created)
Open Tickets — Age vs SLA
| Key | Summary | Priority | Severity | Status | Squad | Responsible | Age | SLA | SLA Status | In Status |
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